Shipping policy

Effective Date: August 3, 2026

Thank you for shopping with Outshopper. We are committed to delivering your orders safely and on time. Please review our shipping policy below.


Order Processing

  • Orders are processed within 1–2 business days after payment confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next business day.
  • During high-demand periods or promotional sales, processing may take slightly longer.

Shipping Time

Estimated delivery times are:

  • Metro Cities: 3–7 business days
  • Other Cities & Towns: 7–14 business days
  • Remote Areas:  7–15 business days

Please note that delivery timelines are estimates and may vary depending on courier availability, weather conditions, or other unforeseen circumstances.


Shipping Charges

  • Free Shipping on eligible orders (if applicable).
  • Shipping charges, if any, will be displayed during checkout before payment.

Order Tracking

Once your order has been shipped, you will receive:

  • A shipping confirmation email
  • Your tracking number
  • A tracking link (if available)

You can use the tracking details to monitor your shipment.


Delivery

Please ensure that your shipping address and contact details are accurate when placing your order.

Outshopper is not responsible for delays or failed deliveries caused by:

  • Incorrect shipping address
  • Incorrect phone number
  • Customer unavailable at the delivery location
  • Natural disasters or courier delays

Cash on Delivery (COD)

Cash on Delivery (COD) is available for selected locations and eligible orders.

Additional verification may be required before dispatching COD orders.


Delayed or Lost Shipments

If your order has not arrived within the expected delivery period, please contact us.

We will work with our courier partners to resolve the issue as quickly as possible.


Damaged Packages

If your package appears damaged upon delivery:

  • Take clear photos before opening the package.
  • Contact us within 48 hours of delivery.
  • Include your Order ID and photos when contacting our support team.

We will review the issue and assist you with a replacement or refund in accordance with our Return & Refund Policy.

International Shipping

Currently, Outshopper ships only within India.

We may introduce international shipping in the future.


Contact Us

If you have any questions about shipping, please contact us:

Outshopper

📧 Email: outshopper@gmail.com

🌐 Website: